INEM – 1.3 million calls received in 2019

INEM’s Urgent Patient Orientation Center (CODU) last year received more than 1.3 million emergency calls to respond to sudden illness or trauma, according to a report published on 10th January.

The data, released on the Health Portal website, indicated that, in total, the emergency means were triggered 1,339,048 times.

The four National Institute of Medical Emergency (INEM) helicopters were deployed 963 times, a daily average of three missions.

This INEM service provides Advanced Life Support (VAS) care at the scene of events and during transportation to health facilities that are most appropriate to the clinical status of patients.

The 44 Emergency Medical Resuscitation Vehicles (VMER), distributed throughout the continental territory, were deployed on 97,970 occasions, which means that 268 VMER were used daily and that each car was fired six times a day.

The Immediate Life Support Ambulances (IVS), manned by a nurse and a Prehospital Emergency Technician (TEPH) and providing differentiated care measures, accounted for 36,616 occurrences. . Every day, the 40 SIV ambulances were called on to intervene on average on 100 occasions.

INEM’s 56 Emergency Medical Ambulances (AEM) were deployed last year on 140,433 occasions, while Emergency Medical Motorcycles (MEM) were activated for 6,110 occurrences, thus ensuring a faster arrival of a rescue facility following an incident.

The figures also indicates that the four ambulances of Pediatric Inter-Hospital Transport (TIP), a service dedicated to the transport of critically ill newborns and pediatric patients, performed 1,439 services.

The Mobile Emergency Psychological Intervention Units (UMIPE), responsible for transporting to the place of occurrences the psychologists of the Center for Psychological Support and Crisis Intervention (CAPIC), were activated 610 times.

The data also indicate that INEM ambulances based in Medical Emergency Posts (PEM) of the Delegations of the Portuguese Red Cross and Fire Department were deployed on 880,604 occasions.

At the end of last year, in order to increase the distress capacity of the partners of the Integrated Emergency Medical System (SIEM), INEM signed 12 additional protocols for the establishment of PEM posts, with SI1 having 371 ambulances able to provide emergency care. pre-hospital to all citizens.


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