The Public Security Police (PSP), according to the concepts defined by the European Foundation for Quality Management (EFQM), is to implement at national level its Quality Management System.
This system aims to continually improve organizational performance, based on continuous improvement values, common assessment framework and eight fundamental concepts of excellence, namely: results orientation, focus on citizen / customer, leadership and constancy of purpose, management by processes and facts, development and involvement of people, learning, innovation and continuous improvement, partnership development and social responsibility.
The common assessment framework was designed to help public sector organizations of the European countries to use quality management techniques, based on the concept of Total Quality Management, towards excellence.
Being a gradual and continuous process already started initially by some commands and units of the PSP (namely Lisbon, Porto, Coimbra and Faro), it will continue with its implementation this year and 2017. This implementation is not intended only for commands the PSP, but also for various departments, offices and services, coordinated by the National Directorate PSP – Studies and Planning Office.
The PSP is firmly committed to this process and investment in this management system the quality of services.
- Government announces Safe Summer Program for the Algarve
- Person arrested in connection with investigation into terrorist crimes
- “Safe Summer” Display at Mar Shopping, Loulé
- It is a mistake to put heavy fighter aircraft in Castelo Branco
- Parliament approves: throwing cigarette buts on the ground will result in a fine
- Thirty Six persons tried for ATM explosions and money laundering
- Portugal regains 3rd place as world’s most peaceful country.
- Training for the security forces for appropriate intervention with LGBTI people
- AGIF considers that Portugal remains “very vulnerable to the risk of fires”
- More dead and injured in road accidents in the first five months of the year
- President of Assembly of Republic proposes to dedicate June 17 as National Day in Memory of Victims of Fires
- Programa Estou Aqui! ® I’m Here Child Safety Program
- US State Department begins social media screening for nearly all visa applications.
- Rural Fires. Municipalities have until the end of the day to clear land from non-compliant landowners
- Portugal Civil Protection Exercise Cascade 2019
