The Public Security Police (PSP), according to the concepts defined by the European Foundation for Quality Management (EFQM), is to implement at national level its Quality Management System.
This system aims to continually improve organizational performance, based on continuous improvement values, common assessment framework and eight fundamental concepts of excellence, namely: results orientation, focus on citizen / customer, leadership and constancy of purpose, management by processes and facts, development and involvement of people, learning, innovation and continuous improvement, partnership development and social responsibility.
The common assessment framework was designed to help public sector organizations of the European countries to use quality management techniques, based on the concept of Total Quality Management, towards excellence.
Being a gradual and continuous process already started initially by some commands and units of the PSP (namely Lisbon, Porto, Coimbra and Faro), it will continue with its implementation this year and 2017. This implementation is not intended only for commands the PSP, but also for various departments, offices and services, coordinated by the National Directorate PSP – Studies and Planning Office.
The PSP is firmly committed to this process and investment in this management system the quality of services.
- Foreigner detained for crimes against Asian Tourists”
- 84% of fire brigades failed to report information to district commanders
- Minister of Interior reaffirms to voluntary firefighters that all avenues of dialogue are open in reform process
- Prevention of terrorism: Festive security precautions
- “Do more and even better” in the fight against fires in the coming years
- Six years in prison for former ATL employee who used minors for thefts
- Elderly woman killed in Foz Côa during house robbery
- Beware Counterfeit 50 Euro Bank notes in circulation
- Madeira – GNR Seize 580 litres of illegal alcoholic beverages
- Man sentenced to a year and a half in prison for stealing six euros
- Funchal – Streets closed in Funchal due to a suspicious object
- IPMA WEATHER WARNING HIGH SEAS, WINDS and HEAVY RAIN SHOWERS
- New Emergency Card Intends to improve communication between foreigners, authorities and medical emergency teams.
- PSP investigates dock assaults
- PSP Lisbon District Metropolitan Police neutralize drug trafficking group
