The Public Security Police (PSP), according to the concepts defined by the European Foundation for Quality Management (EFQM), is to implement at national level its Quality Management System.
This system aims to continually improve organizational performance, based on continuous improvement values, common assessment framework and eight fundamental concepts of excellence, namely: results orientation, focus on citizen / customer, leadership and constancy of purpose, management by processes and facts, development and involvement of people, learning, innovation and continuous improvement, partnership development and social responsibility.
The common assessment framework was designed to help public sector organizations of the European countries to use quality management techniques, based on the concept of Total Quality Management, towards excellence.
Being a gradual and continuous process already started initially by some commands and units of the PSP (namely Lisbon, Porto, Coimbra and Faro), it will continue with its implementation this year and 2017. This implementation is not intended only for commands the PSP, but also for various departments, offices and services, coordinated by the National Directorate PSP – Studies and Planning Office.
The PSP is firmly committed to this process and investment in this management system the quality of services.
- Porto – Major Operation results in 15 arrests and narcotics worth one hundred thousand euros seized
- Nearly 300 cars disappear after Asia Pacific Summit
- Conference on urban security brings together experts in Coimbra
- GNR Operation “Violence is not an option”
- Nineteen arrested in France and Italy in Multi Million Gold Laundering Operation
- OPERATION KRYPTONITE – JUDICIAL POLICE DETAIN FIVE FOREIGNERS FOR MONEY LAUNDERING
- Leiria – Arrested for Sexual Abuse of a Person Unable to Resist and Sexual Abuse of Children
- Fire in Garachico, Funchal
- Two “Hells Angels” detained by the PJ in the Algarve
- Eleven detained by PJ in high quality drugs seizure on high seas
- GNR seize 12 tonnes of tobacco
- PortugalChama Portugal Calls campaign – Rural Fire Prevention and Protection Launched
- Police Video Cameras on Uniforms
- Complaints against police actions at a maximum of seven years
- Minister of Internal Affairs says police cameras on uniforms under consideration
