The Public Security Police (PSP), according to the concepts defined by the European Foundation for Quality Management (EFQM), is to implement at national level its Quality Management System.
This system aims to continually improve organizational performance, based on continuous improvement values, common assessment framework and eight fundamental concepts of excellence, namely: results orientation, focus on citizen / customer, leadership and constancy of purpose, management by processes and facts, development and involvement of people, learning, innovation and continuous improvement, partnership development and social responsibility.
The common assessment framework was designed to help public sector organizations of the European countries to use quality management techniques, based on the concept of Total Quality Management, towards excellence.
Being a gradual and continuous process already started initially by some commands and units of the PSP (namely Lisbon, Porto, Coimbra and Faro), it will continue with its implementation this year and 2017. This implementation is not intended only for commands the PSP, but also for various departments, offices and services, coordinated by the National Directorate PSP – Studies and Planning Office.
The PSP is firmly committed to this process and investment in this management system the quality of services.
- FUEL DELIVERY STRIKE AFFECTING AIRPORTS AND TRANSPORTATION
- 16 Properties seized in Spain in international anti-money laundering operation
- Seminar – Safe Tourist Destination Algarve – Portimão – 10th April 2019 – Speech by President Safe communities Portugal
- Porto- Nine arrested and 21 constituted defendants for Tax Fraud, Criminal Association and illicit exploitation of on-line gambling
- Portuguese Mission of Civil Protection returns from mission in Mozambique
- 2019 – More operational, vehicles and aircraft to fight fires announced
- Safe Holidays – Prevention and Protection Leaflet against Rural Fires
- Seizure of firearms contributes to an 8.6% fall in violent crime
- Brexit promotes reinforcement of SEF inspectors at Lisbon, Faro and Funchal airports
- Person wanted in Germany detained by SEF at Porto airport
- Rural Fire Warning: preventive measures and operational deployments
- ANPC sends Joint Operational Force to Mozambique
- Arrest for Television “Card sharing”
- Portuguese citizen wins top UK nursing award
- PSP arrested more than 500 people in the Safe Carnival operation
