The Public Security Police (PSP), according to the concepts defined by the European Foundation for Quality Management (EFQM), is to implement at national level its Quality Management System.
This system aims to continually improve organizational performance, based on continuous improvement values, common assessment framework and eight fundamental concepts of excellence, namely: results orientation, focus on citizen / customer, leadership and constancy of purpose, management by processes and facts, development and involvement of people, learning, innovation and continuous improvement, partnership development and social responsibility.
The common assessment framework was designed to help public sector organizations of the European countries to use quality management techniques, based on the concept of Total Quality Management, towards excellence.
Being a gradual and continuous process already started initially by some commands and units of the PSP (namely Lisbon, Porto, Coimbra and Faro), it will continue with its implementation this year and 2017. This implementation is not intended only for commands the PSP, but also for various departments, offices and services, coordinated by the National Directorate PSP – Studies and Planning Office.
The PSP is firmly committed to this process and investment in this management system the quality of services.
- Portuguese military force ambushed in Central African Republic
- Hurricane Lorenzo reaches the Azores
- Eighty one arrests in investigation targeting Spanish cocaine trafficking group
- Tancos Military Weapons theft case: Former Director of the Military Judicial Police Luis Vieira will ask to make a pre-trial statement
- Azores prepares for arrival of Hurricane Lorenzo
- GOVERNO PRORROGA PERÍODO CRÍTICO DE INCÊNDIOS
- Government Extends Critical Fire Period unitil 10th October 2019
- Azores Regional Government prepares the necessary measures to face Hurricane Lorenzo
- Four GNR military defendants accused of Tancos in disciplinary proceedings opened by IGAI
- PSP detain two persons for using counterfeit 100 Euro bank notes
- Four arrested for international drug trafficking at Lisbon airport
- Secretary of State for Civil Protection Resigns from office
- São Miguel Island – Person identifies in connection with the theft of gold items from a resident
- Some 7000 operative dealt with 25 major fires on 13th and 14th September
- Safe Communities Recognized as a Civil Protection Volunteer Organisation
